Australian and New Zealand AccountRight versions AR2011 to AR2024

Signs your file has a corruption:

• 'Unable to perform this action' message on file open (see example below)
• 'Unable to open the database' message on file open
• Frequent 'Something's gone wrong and AccountRight needs to close' messages on performing specific functions in MYOB® (see example below)
• DataInvalid messages
• Balance Sheet is out of balance
• Accounts List totals or Header balances are wrong
• Historical Balancing issues

AR2024 (or an earlier version) does not have any built in repair functions. So if you encounter a file corruption, you will have to either restore a backup and re-enter any transactions since the backup, or get the file repaired.

We offer an inexpensive and efficient Data Repair Service. For MYOB's prices see - here - there is an analysis fee (between $61 and $483) and a 'per hour' fee (between $263 and $967). (Update 17 May 2017 - MYOB have just reduced their repair pricing!!!! See, competition is a good thing:) They now have a flat fee of $383 for Premium service - 24hrs - if you have a $1200 support plan in place, or $790 without a support plan. Our repairs are same day, average 4-6 hours for $275*).

If you have already sent your file to MYOB and they have advised you your file cannot be repaired, send it to us for a free second opinion. Some files are 'irrepairable' - however we have been able to repair several files MYOB sent back to their clients as 'cannot be repaired'.

Errors in the file can range from simple to very complex. Repairs are done within a few hours and in less than 24. We also run a number of tests to check the integrity of Reports and Account Balances, etc, something MYOB® doesn't do.

If you want a file repaired, you will need to upload it.

Click here twice to go to upload address.

For more information use the Contact Us page.





*Exclusions from $275 fixed price:

• Files over 200MB in size - $355, over 400 MB - $465, over 800 MB - $550