Background
MYOB now have 3 product streams:

• AccountRight® Classic (latest version is 19.16 - Windows based and uses .myo files)
• AccountRight® Live (latest version is AR2024 - Windows based and uses .myox files)
• AccountEdge® (latest version is v18.7 - Mac based and uses .myo files)

Upgrading files
Most MYOB® software has an inbuilt 'file upgrade' function allowing you to switch between the product streams.

• AccountRight® Live can upgrade AccountRight® Classic files but not AccountEdge® files
• AccountEdge® can upgrade AccountRight® Classic files (up to v19.12)
• AccountRight® Classic cannot use AccountRight® Live or AccountEdge® files

Converting from AccountEdge® to AccountRight® Live
Do you want to convert your company file from AccountEdge® to AccountRight® Live without losing any data?

Or are you being forced to convert to AccountRight® due to issues with AccountEdge® and Catalina?

We can convert your AccountEdge® company file (Pro v18.7 or earlier) to an AccountRight® Live company file without any loss of data - other than information related to AccountEdge® specific features - see below.

If your AccountEdge® file uses multi-currency**, while we can convert it to v19, we cannot upgrade your file to AR2024, you will need to upload the v19 file to MYOB's Migration Services for them to upgrade the v19 file to AR2024. At this stage MYOB's Upgrader cannot upgrade multi-currency files without intervention from MYOB staff.

What we offer
An efficient and cost effective way to go from AccountEdge® to a Windows based version of MYOB® without any loss of data (other than AccountEdge® specific features and STP settings) and minimal downtime. In most cases your file will be returned to you the same day.

This is not an export/import re-building process, your actual file is converted (re-formatted to suit the AccountRight® format), and will include all transactions, recurring transactions***, payroll, sales history, contact log, preferences etc. Every transaction and setting will be as it was in your AccountEdge® file. The only thing you may need to do is rebuild any customised forms and reports (as these cannot be converted from AccountEdge formats) and STP settings.

Pre Upgrade Housekeeping
If you intend to upgrade your AccountEdge® file to AccountRight® Live (AR2024), before uploading for conversion, we recommend you complete the 'housekeeping' tasks as recommended by MYOB Australia in this - Support Note.

What you will need to do
Upload your file at the upload address available below and then send us an email with the Administrator password, billing information, let us know if the file has any pre-existing errors or corruptions, as well as return email address.

The converted AR2024 file will need to be Activated with a new serial number and will then be ready for immediate use. You can use the file locally or upload and use it online (AccountRight® Live subscription required).

Serial Number
Your AccountEdge® serial number will not work in AR2024. You will need to make arrangements with MYOB to switch the serial number from AccountEdge® to AccountRight® - we suggest you 'upgrade' rather than purchase a new AR2024 licence as this will preserve your current company file entitlements.

AR2024 comes with a Change Serial Number function, so you do not need to remove the existing serial number.

AccountEdge® Specific Features
Some versions of AccountEdge® have features not available in the AccountRight® versions. These include things like Departments, Leads, certain Item Information (Brands, Properties, Tags), Serial Number tracking, Billing Rate Levels, Mileage, Documents and STP settings. Invoice attachments and Calendar Reminders are also not available in AccountRight®.

While transaction data and balances are accurately brought across, when the file undergoes conversion to AccountRight®, information relating to these AccountEdge® specific features will be lost. You will also have to rebuild any customised forms, reports, and any STP settings as these cannot be converted.


Click here to reveal email address.

Click here to reveal upload address.

Note: AR2024 was designed for a Windows PC and will not run on a Mac unless you use Parallels or VMware etc. Many Mac users run AR2024 this way, however you may need assistance from an IT consultant to set it up.


For more information about any of the above send us an email or use the Contact Us page.

* For an error free AccountEdge® company file up to 200Mb in size (look under Company Data Auditor). If Negative Inventory Preference needs to be switched off additional charges apply. Contact us for price if you have a larger file.

** If multi-currency is enabled, we will return the AccountRight® file as a v19 company file for you to send to MYOB Aust. Conversion fee will be reduced by $55.

*** The AR2024 Upgrader cannot handle some recurring transaction types, nor if there are more than 256 characters in a Description field. When a transaction is updated, AR2024 simply truncates the Description, however for some strange reason, if this happens on a recurring transaction, the upgrade will fail.

If we encounter issues with Recurring Transactions while upgrading to AR2024, we may delete all of these, as some files have hundreds and the exact ones causing the issue can be difficult to identify. As such you may need to re-create recurring transactions as you use the AR2024 file.